Have used Waychoff's for over a decade. Service has always been reliable. They installed two new systems for us and replaced one ten years later. Am writing this review to praise our most recent technician Michael, a very pleasant and agreeable young man. We have two very large 120 lb dogs, an unusual large shepherd breed. They are friendly to strangers once introduced, but are also "watch" dogs, so if they are shut up in one room they bark and bark until the service people are done. Michael wanted to meet the dogs and they got along famously, so they did not have to be closed off from the rest of the house. This relaxed them and made the whole process so much easier for everyone. The old dog was calm and the young dog followed along to see what was going to happen next! A very nice experience. Put Michael on our client record for every visit - hope I got the correct Michael - he knows who he is!!
I’m a retired engineer; and a new, recent Waychoff’s customer.Steven was the consultant I worked with in selecting and contracting for my replacement A/C system. He was a considerate gentleman, knowledgeable, professional, and helpful. Install technicians, Omar and Willy arrived on time, and well equipped. The install was performed diligently, correctly, and without any issues. I considered the execution of the work and attention to detail to be exceptional. I'm very proud of their finished work product. I also had occasion to communicate with Waychoff’s office, and found Michelle as well as the others to be especially helpful and professional. My review is factual and the 5 star rating well deserved.1/7/2019 Update: This past Friday, I called Waychoff’s and spoke with Jasmine who was exceptionally courteous, understanding and helpful. Scott arrived on time, well equipped, with a helpful attitude, and a wealth of exceptional knowledge. The matter turned out to be some ignorance on my part and not a system issue. Scott patiently and clearly educated me as needed. Thank you both !
I’m a retired engineer; and a new, recent Waychoff’s customer. Steven was the consultant I worked with in selecting and contracting for my replacement A/C system. He was a considerate gentleman, knowledgeable, professional, and helpful. Install technicians, Omar and Willy arrived on time, and well equipped. The install was performed diligently, correctly, and without any issues. I considered the execution of the work and attention to detail to be exceptional. I'm very proud of their finished work product. I also had occasion to communicate with Waychoff’s office, and found Michelle as well as the others to be especially helpful and professional. My review is factual and the 5 star rating well deserved.1/7/2019 Update: This past Friday, I called Waychoff’s and spoke with Jasmine who was exceptionally courteous, understanding and helpful. Scott arrived on time, well equipped, with a helpful attitude, and a wealth of exceptional knowledge. The matter turned out to be some ignorance on my part and not a system issue. Scott patiently and clearly educated me as needed. Thank you both !6/9/2021 Update: Chris Hall did my annual service inspection today. I was very pleased with how he went about his work. He was very knowledgable, helpful, and cordial.
We called for service on our air and heating system and Trace came to do the work. He is very professional and knowledgeable. We are happy with services offered and signed up for maintenance program. Have used their 24 hr emergency service when our air went out last summer and received great timely services. We request Trace for all our A/C services. Highly recommend this company.
I haven't used this company yet, but the salesman Eric C., is the best!! They are more expensive than our previous estimate BUT!!, what they are offering seems to be worth it. No high pressure tactics, no bait and switch. At the end of our meeting I had to admit to him, everything that seemed off about the previous company, he nullified by his explanation of their systems. In the end we felt much more comfortable even though they're pricier. I was going to get 5 estimates from other companies, but after this I'll just call one more , though the decision has really already been made.
Waychoff’s has been our ac/heating company for almost 20 years. When it was time to get a new system they knew our needs and got a system in quick enough in the summer that we weren’t forced into a hotel. We also purchase a yearly maintenance program which is well worth the money. Their service people are punctual, their work is expedient, they are clean, reverent and kind. I plan to continue my yearly maintenance contract through our next heating system in 15 years. Thanks Shawn!
Marlon and his crew did an excellent job. They were polite, professional with an outstanding work ethic. Rusty did a great job designing my new duct system now all my rooms are equally cooled which is exactly what I wanted. They were neat and let no mess. I can’t recommend this company highly enough. As an added bonus they were half the price as the company I normally do business with but I won’t mention their name but you would recognize it. Waychoff’s saved me literally thousands of dollars
We have used Waychoff's for the last few years. We could not be more pleased. They are honest, dependable and hardworking. They explain what they are going to repair and/or going to install. After the work is completed, they clean everything up and go over what work they have completed. If you have a new installation, a supervisor will come out and inspect the work that was performed on the unit at that time. We have had 3 different service tech groups come out this week. They all did a fantastic job for our family!
I greatly appreciate Waychoff’s. Always on time and friendly. Keep my unit running in top notch condition.I have had three different repairmen, I have been impressed with all of them. All have explained to me what they are doing, why they are doing it and how I can maintain my unit in between his visits.Overall impressed with the service I have received.
The installation team was excellent. They did great job and were very professional. They took great care to protect our floors and carpets and made sure everything was clean at the end of the job. I would recommend them. You can get cheaper bu the whole organization was courteous and professional!
Shawn was very professional and knowledgeable. He completed a thorough inspection of my system and had multiple recommendations for the issues he found. Didn’t try to sell me on anything, just gave me options and good opinions on how to optimize my HVAC system. Would recommend Waychoff’s. Their prices are the best in the area right now, with experience and know how.
Absolutely awesome service! AC broke down late on Saturday and using my previous AC company was not an option (but I won't get into that right now). Called at 6:50pm and was pleasantly surprised that someone actually answered the phone. Not only did they answer the phone, but was able to get immediate emergency service. Buster Davis showed up within 90 minutes diagnosed the problem and had it fixed in no time. I can't convey how happy I am because he didn't try to sell me anything (as was the case with the last company I had been using). I was expecting to pay Hundreds of Dollars $$$$ as I did with the last company, but to my surprise.... not even close. I was charged the diagnostic and manintence fee and that was it....nothing more.. about 1/3 of what I was expecting. Buster was prompt, courteous and very professional. Great Job! You just gained another customer.
Michael was professional, courteous, efficient, and caring. He took the time to explain what was happening during the visit in layman's terms which eased my concerns. A stellar technician who i hold in highest regards, which admirably demonstrates the high standards of conduct I have come to trust with Waychoff's Air Conditioning. Would and have recommended this company to friends and associates.
Jesse was phenomenal! Very knowledgeable, extremely helpful, recommended some repairs that will be needed soon while not being pushy at all (which I don’t respond well to), and just handled the entire service call with exceptional professionalism. Couldn’t have asked for a better experience.
Jeremy arrived within the appointment window after calling ahead to advise he was on the way. He performed routine maintenance and cleanup of the HVAC unit. He also found a defective part which he did not have available on his truck; he made about a 30 minute trip to pick up the part and come back to install it. He was very cordial, and made sure to leave everything clean, even wearing shoe coverings to ensure he didn’t track dirt into the house. I was very satisfied with the job he did, and would highly recommend this company.
Had to get my evaporator coil replaced. Technician showed up on time and completed all repairs. He was very nice and professional. He even called me to tell me he had to make a quick stop and he would be 10 minutes later than what I was told (still in the alloted time frame, though). Would recommend 5/5
Danny arrived within 1 hour of our call on a Sunday night. He diagnosed and had us a/c until our part arrived.The part came within 4 days and he arrived promptly at 9am and fixed our a/c by 10am.Our part was not inexpensive but we did not have to replace our entire unit.We will definitely continue using Waychoff.
Rusty and his extraordinary team at Waycoffs went above and beyond to identifying the problems I had and then, more importantly coming up with long lasting and efficient solutions. Rusty is a man with great integrity and knowledge. His team was so professional and respectful of my home and of my family. I am so pleased with everything.
Today’s service call was done by Shawn. He was polite, clean, and knowledgeable. He reminded me of little servicing things that need to be done monthly, which was very helpful. After checking everything inside he went outside and cleaned the ?? Fan?? (You know the thing that sits outside on a slab).I will use Waychoff for annual servicing and request that Shawn and only Shawn does the work.The installation was about a year ago and went smoothly. Everyone was polite, they worked steadily, and cleaned up after themselves. One technician explained the thermostat functions, adjusted the register angle in one room and they were done. We did have them come back 3 more times for that same register. They were always polite and accommodating and finally got it to our liking. Everyone was patient & kind
This is the best company with outstanding service. All the technicians have been so professional, knowledgeable and polite and on time. And they all say they like their work and working for Mr Waychoff. And many have been with the company for years. It was a pleasure to have Mauricio take such good care of my system. Thank you!
Buster did a Fantastic job and was very informative and punctual. Had struggled to find a decent AC company in the past, but these guys got me up and running and answered any questions I had. Very professional and courteous, I feel like after the repair I understand how AC units work a lot better. Would 100% recommend.
The tech called ahead. Apprised me what he was doing every step of the way. Kept me informed and made me comfortable with condition of my system and it's future health needs. A great visit and very professional service. Their reps are the Bomb.com!
Eric was great. He showed me what the problem was with my AC unit and explained everything to me as he went. There were no surprises and I was able to understand everything that was happening. Great technician and great service.
Wow!! What an AMAZING experienceI had with the Waychoff Team.. .my first contact was Rusty Winter, he really knows how to make you feel comfortable, very efficient😁I loved his personality, and his professionalism. Then came installation day with Jesse and Brandon..... at first glance they looked like they should be waiting at a school bus stop.🤣 ,but in all seriousness.... theseYoung men were timely, had good mannerism ,and were very professional.. I was very impressed with my WHOLE experience ....You guys are AWESOME !!!!! 🤗
Waychoff's is great! Always on time, neat and clean work. Respects Covid precautions. Friendly knowledgeable technicians. Friendly office personnel who actually follow through! Quality products and craftsmanship at a reasonable price. I'll use them again and I highly recommend them.
We called for service on our air and heating system and Trace came to do the work. He is very professional and knowledgeable. We are happy with services offered and signed up for maintenance program. Have used their 24 hr emergency service when our air went out last summer and received great timely services. Highly recommend this company.
This company was awesome to work with! The consultants on the phone were very knowledgeable and kind and Jeremy did a fantastic job of cleaning my mini-split. Will definitely hire them again in the future!
Nick showed up on time and immediately went to work checking the inside systems and then the outside systems. All checked very well, and he changed the filter using my new filter. The test results were emailed to me within minutes. I PARTICULARLY liked it that he didn't try to sell me any new components, and I told him I would call in a couple of months to schedule the next 6 month inspection. Quite satisfied.
I called two air-conditioning companies to respond to my emergency. The only one that responded immediately was waychoff’s Air conditioning:They did an excellent job in solving my problem. They have my recommendation.
Sulay Loy A.
Very friendly and professional!
Very timely, courteous and professional. Great job.
Amy Peake D.
Nick was quick and friendly. Explained what he was checking and what to do if the problem happened again. Great service.
Stanley Fletcher G.
the service tech was very knowledgeable and efficient
Dylan, was very professional and the service was outstanding. Am very pleased with the work that was done on the AC. He explained everything he was going to do, and he answered any questions I asked of him. And a very nice young man.
Thank You for a job well done.
Jeremy worked very hard to try to get us back on line. And he is expediting service and needed parts. Very personable and determined to get it fixed.
Lacy Marie L.
I’m a new homeowner and I was a bit nervous about having to deal with finding a reliable company to get our new AC through. Couldn’t recommend a better company. Every employee was professional and honest - really helped us pick the best system for our home and got it installed quickly and efficiently despite our home being old and a bit quirky ☺️
The best company that I have had for 12 years. Jomar was very professional. Very happy.
Eric, was very professional and honest with me. He fixed my mom and dad’s A/C in a short time. We are extremely happy.
Trace is the best at explaining everything to me about my AC unit. He’s always honest and upfront. Very professional. I highly recommend!
Fantastic, quick service. Rick was so transparent and communicated so well during the entire process. So thankful for Rick’s expertise!
Owen Wilson J.
Service man was great good job
Joyce Harris R.
Matt is the best, customer service was what everyone needs to take training from him, he is an asset to the company
Lisa Ackerman N.
Great product, Great price. Great quality workmanship..
Our technician Blake was professional and polite.
Great company and great work been using them for the last 4 yr.
OMG Jomar Melendez was a life saver!!! Very professional and knowledgeable!! He even did more research to discover the AC motor was under factory warranty.
Eric was a very knowledgeable technician with a great people personality. Explained everything in clear precise manner. High recommend him to anyone.
Justin was very professional easy to work with as he not only explained what was going on with my unit but took the extra time to show me and explain why these factors were causing the problems with my unit. After using a different company and my unit breaking after less than a year and they refused to take responsibility for it and then charge me more than Waychoff I would highly recommend people choose waychoff and not the company I chose the first time
Bernadette Augusta P.
The technician was knowledgeable and explained why things needed to be done.'answered all my questions was nice and polite. He did not waste time
Letícia Dias Maciel S.
Mr. Troy was wonderful. I've been dealing with Florida Home AC and they are a total scam. After paying the $99 service fee, they told me it'll be $980 to fix a part that is under warranty. my AC is only 1.5yo. After fighting with FHAC they miraculously brought it down to $415. Waychoff is only $290! with waaaay better service and 10x faster. From now on. I'm only calling Waychoff and telling all my friends about it
They came when they said they would. Trace explained everything and got me the best deal possible. Very pleased with the company and Trace.
Barbara Moon A.
Matt came out last night and carefully explained what my problem was, how it could be corrected, all of my options, in a very professional way. I chose to speak with someone about a new unit since my existing unit was 12 years old and not very efficient. Eric came out this morning and also was very polite and professional. He thoroughly explained my options as well. There was no pressure from either gentleman. I strongly recommend this company for any of your heating or cooling issues. Marlon and Marley came out today and installed my new unit. They truly went above and beyond my expectations. Highly recommend Waycoff for all your heating and cooling needs.
Finley clean good listener nice personality thank you
Jeremy came out at 10 PM and quickly diagnosed, resolved and explained the issue that shut down our AC. He was very knowledgeable, professional, and polite. AC was working again within minutes and at a reasonable cost.
Rusty was great. He answered all my questions and did not try and push me into something I did not need. I would recommend Rusty and Waychoff’s any day of the week.
Honest and knowknowledgeable company. Great service. I would highly recomend them to anyone looking for a knew unit or service
Al Davis I.
Very friendly and informative would recommend them for all my heating and HVAC needs
Fast, efficient, and fair price.
Quick Service. Thorough checkout.
The job the technician did was great! Explained everything to me! A very nice young man!
Erik was great. Very helpful and did a good job!!
great service, thorough inspection of the existing unit and in depth solution at a fair price.
Great service knowledgeable
Nena Von S.
Same day and excellent service. Thank you
David Mikael L.
Way hoff’ S did. an awesome job replacing our HVAC system. Quick, efficient and clean.
would like Shawn to service my ac in the future, he is amazing!! Shawn was very good explaining what he was doing and why, he was very through and i appreciate that very much, you are lucky to have him with your company.
Cheryl Hoffman R.
Rusty came snd gave me an estimate for a new install. He was professional and informative
Friendly, helpful service.
Very professional group of men. Very happy with response time and service.
Nicholas M. T.
A/C Technician Trace Reynolds was very knowledgeable in his expertise and very cordial in his manner. I feel the charge for his work was fair and I will recommend Waychoff's Air Conditioning and Trace to my friends.
Extremely impressed with the communication and professionalism of the entire staff. The dispatcher scheduled everything this morning. Rick and Scott both confirmed the arrival just before showing up. Rick explained thoroughly what was wrong and did a great job ensuring it was completed to my satisfaction. In a time when paying attention to the details is long gone, Rick went above and beyond to do the little things, like making sure he wore new shoe coverings each time he came in from outside so that nothing would get on my floor. Great job. I highly recommend.
My technician, Michael, was early, knowledgeable, professional and polite.
Thank you Jeremy for the great service! Our blower wheel needed replacing. Jeremy came out and diagnosed the problem, warned me that it could take up to a few days to get the part...but then located the part, had it delivered to him at his next job and came back...same day!!! We are so appreciative!
Outstanding service very knowledgeable
I called Waychoff this morning after going back and forth with my home warranty and the vendor since 4/18/2021. The nice lady in the office could tell I was in tears. She said I’ll have someone out today by 3p. Literally 30 minutes later Rusty calls he is not to far from me can come by if I am available. He got here at 11:30a. He walked up as I was being told another excuse by my warranty company. Rusty did my estimate. No upselling me just here you go. I made my choice. He checked to see if he had a portable AC in his vehicle to give to me as I had to taken my young daughter to the ER due to heat exhaustion. Just his level of professionalism made me feel like I’ll be back to some sort of normalcy soon.
Faye Fahland A.
I’ve used Waychoff’s for the past few years. In my experience, they have been the only company that I can contact at any hour and they will be out the next day. This time, I let the dispatcher know that I’m a day sleeper and might not answer when my technician calls but someone else is home. Well, I slept right through the call from Rick and he still showed up at my house! My son woke me me up and Rick had my AC repaired in no time at all! I cannot believe years ago that I used to go a whole weekend without AC waiting to get a hold of someone to fix my AC. So glad I found Waychoff’s! Thank you!
Jeremy did a excellent job taking care of us he was friendly and went out of his way to help us with our AC problem I would highly recommend him I would be looking forward to seeing him back again in the future.
Fast on-time dependable knowledgeable service at a fair price. Could not ask for more. 🤗
Professional, prompt and courteous service...#recommend
Trace is an excellent technician...knowledgeable, friendly, and honest.
Troy was great. Made a quick, accurate diagnosis and resolved my issue in no time. Thanks Troy!!
Fantastic experience! Thank you!
The professionalism of your technicians.
Shawn Was not only competent and helpful, he was happy and respectful! Waychoff technicians are always professional!
It was prompt service. Rep was extremely nice. I think his name was Denny? Sorry, if that’s not his name. He told me twice. Once on the phone and again when he arrived. I was just doing four things at once. Service was great, thorough, and pleasant. Thank you.
very professional, clean, friendly.
Suzanne Kanis P.
So appreciative of Waychoff’s coming out so promptly and repairing my AC after dark!
Lillie Smith C.
They did an outstanding job. The installation looks so professional. They were nice and polite. We now have a HVAC system we can depend on in the coming years. Thank you.
Maurice was excellent , showed up on time and was very professional
Jim JC C.
Trace let me know what was goig on every step of the way..Have had Waycoff for a few years now. Theet are very reilable
Him and his partner did a great job and didn't leave until the job was done . Answered all questions and polite.
Jeremy was very professional while being very friendly at the same time.
Excellent service from Rusty and Travis. Thank you both for being thorough and doing quality work!
very satisfied with the Service i received time wise and Tech was very outstanding. Thank you Jamar
Nick explained everything to me what was wrong with my air conditioner and what it was going to take to fix it. Very knowledgeable.
On time, got to work didn’t fiddle around
I had a contract with them when I bought my house two years ago. I liked them so well I signed a renewal contract for a one year service contract to be done twice a year. Shawn is my preferred service representative. He does an excellent job and explains things to me so that I can understand. I highly recommend Waychoff’s.
Michael did a great job and it was a real pleasure meeting and talking to him! 👍👍👍👍👍
Michael arrived and performed all of his services in a professional manner. He shared my systems components levels, charging levels, cleaned and drained the water lines and cleaned the exterior unit from debris. I highly recommend Michael to come over to our house for our next appointment. 😀
Timely professional service
Mary N Dave D.
He know what we were looking forward in a née unit. Listener to what we wanted different on new handler and discount doing unit and installation in attic at the same time. Plus on time!
We are please to have our air conditioner back up and running. The gentleman that came out fix problems and was very nice. Thank you Waychoff you and your staff always do a good job.
Eric was very helpful in explaining the difference in furnaces and letting me know my options. He was not pushy or anything which I appreciate! Thank you.
Great service. Prompt and called ahead to let us know he was coming.
Margie Loeffler M.
The technician called prior to coming and was on time. Very professional and expedited his service with accuracy and efficiency.
Always pleasant and they show up when they say they
Barbara Sexton H.
Jeremy is a great technician... Thorough, knowledgeable and pleasant. Will definitely ask for him the next the AC needs service. I was totally impressed and happily pleased with the service I received from Waychoff.
I have been with Waycoffs for five years and have nothing negative to remark And have been completely satisfied with staff, quality and integrity in the company
Jesse was outstanding he provided me with the problem and also let me know if a few possible concerns that may cause some issues later on. He explained the issues and what they perform and what may happen if I waited to replace the part. Outstanding employee and would highly recommend him and the company!!
Donna Grande K.
Great service ,very informative
Good service! Professionalism and care for the Home. They explain the things they were doing to the AC systems.
I’d recommend calling and asking for Shawn if your wanting a quality maintenance done on your system, and not to mention he’s also easy on the eyes. He’s also a GREAT asset to the Waychoff’s team!
Danny was super nice. Very clean. He didn’t even ask me and he put his booties on to cover his shoes . Very knowledgable about A/C unit. Overall he was so kind and polite. Great experience
He did snnecvellent job very hospitable and very professional In his job you can send here anytime and i am sure it’s not the first great review you’ve had on him great worker !
We only have Waychoffs work on our a/c’s. This time we had Michael, a genuinely nice guy, friendly and professional. He explained everything he was doing and made it clear and understandable.
He’s a good tech and can come back anytime.
Mauricio did a tremendous job with maintenance visit. Professional, courteous and very thorough.
Highly recommend Waychoff’s Air Conditioning
Outstanding customer service. Second to none.
Pamela Chafin Roach M.
Shawn is knowledgeable, professional and pleasant. We are always pleased with service calls and receive exceptional service.
Martha Hunt P.
They are always so accommodating and very professional. They are always so informative on what they did on your unit. They care about their customers.
Audrey Compton S.
I called Waychoff’s at 8 AM today (Saturday) and before 11 AM I had heat again. Many thanks for being so prompt and efficient!
Jeremy was very professional & knowledgeable was a pleasure to work with. Thank you Waychoff ❤️
Very professional and on time. Explained everything in detail.
Norma Patterson G.
Fast response, very knowledgeable, professional, and reasonably priced. I will use them again if necessary and recommend their services.
Maurice Moe H.
He was very professional and knowledgeable with everything
Justin was very professional and thorough in discussing what HVAC unit would work best, Very knowledgeable. We called Waychoffs’s a few years ago after another AC repair company was a no show. now would never use any other company other than Waychoffs’s
Excellent professional installation & start up job done by Travis & assistant.
They are prompt, knowledgeable, thorough and honest. Great work and great customer service! 😊
Julia Clifton C.
Very professional and knowledgeable technicians! 😎
Sylvia Fleischmann C.
I had a very good service from technician Matt. He is very respectful and very professional.
Prompt service. Polite installers. Very helpful.
Professional service . Prompt.
Good care and followup. Friendly service
Buster was an excellent technician. Very knowledgeable and personable. I enjoyed working with Buster.
My repair person was knowledgeable and courteous.
My experience was excellent as usual. Very professional, friendly, helpful I can say enough! Thank you very much! Waychoff to the rescue!😊😁😃
Excellent service. On time and very knowledgeable.
Timely, knowledgeable, courteous, and always respectful technicians. I highly recommend Waychoff’s A/C service. I continue to renew their routine maintenance calls, they always let me know if they see anything that might turn into a costly repair. Wonderful Service!
Just had my semi-annual maintenance done. They were very efficient and thorough. Maintained the system inside and out, and found all to be well. Very courteous and friendly and professional staff. Highly recommend them.
Michael M. P.
Professional, consistent, and communicative!
Clean knowledgeable technician! They explain everything before they do it!
Been doing business with Waychoff for 12 years. No complaints. They have provided excellent products and service. Highly recommend.
Excellent service and great personnel
Betty Jo C.
my service guy was perfect and nice too
Our Incredible Tech Shawn , whom we’ve had before , was amazing.. He makes this whole process so comfortable and easy. Explains things to me CLEARLY, so I can digest any issues that come with multiple units, so I can avoid any problems that may accure ,, down the road. You guys are lucky to have him on the team.. I was thrilled with my service..
Venita Cathey R.
fast, friendly, knowledgeable
I had a new unit installed last April. I have had two problems since. When I called Waychoff, a technician was there within hours. Not days. Hours. Both times they were extremely professional and personable. Yesterday, it was a bad thermostat. Trace quickly diagnosed the problem and installed a new thermostat. Being a WIFI thermostat, he programmed it and made sure that every thing was working properly before leaving. They also wore masks and shoe covers. I am very pleased and would most highly recommend. J Dunlap LCDR USN RET
Robert K Y.
They are the best. Buster was knowledgeable, capable and polite.
Trace was outstanding he was very informative, friendly, and professional. I would recommend Waychoffs to anybody. I also recommend Trace to get a raise Hooyah thank you very much.
Very good always on time and friendly
Ask them to come out on Saturday. Said service guy would be here from 11-1. Scott showed up at 10 and was done and out the door by 10:20. Would highly recommend!
Michael was on time, did a great job, explained everything to me, and was very courteous. I would recommend him and Waychoff’s Air Conditioning to others.
Call about 5:30pm 9/9/2020 technician arrived around 7:15 pm check the problem with my unit system working great
Amanda Van O.
They came to our rescue on a Saturday night at 7pm when we got home from a trip and our air had malfunctioned while we were gone and it was 90 degrees inside! The first few places I called wouldnt come until Monday. Waychoff's understood our predicament had someone out to us in an hour! Cristian was very professional and courteous, diagnosed our issue very quickly and fixed it right away. Our air was back on by 9pm. We decided to go on the maintenance plan so we can have them check on us a few times a year to hopefully prevent any further issues. I am very impressed with their service. They have a customer for life!
Angie David R.
Polite and professional technicians
What a great experience! How often do you get to say that about an air conditioning company? My AC unit stopped working of course after-hours. I called around to several places that said that they offered emergency service but still would not come out. I called Waychoff’s at 6:30pm and not only did a live person answer that was super nice, but she said they can have a technician at the house within the next couple of hours. Tyler called an hour later to tell me he was 30 minutes away showed up on time. He took the time to explain to me what he found, what he could do to fix it, how much it would cost, and what we can do to avoid the issue in the future. Tyler had awesome customer service skills and made me a fan. He has been with the company for four years and spoke very highly of them as an employer as well. Well done Waychoff’s!
Technicians are very professional & polite! They provide recommendations without being pushy. Call day of appointment & call again when they are on their way.
Rusty was excellent to work with at Waychoffs, he was both professional and personable when explaining various aspects of our old system and suggestions for a new one. Chris and Marlon did a great job installing our new unit and we couldn't be happier with the service we got! 10/10 Would recommend to a friend!
Excellent service and very nice and smart technician "Michael Norman " I would always ask for him again
I called in the morning around 10 AM, and I had an appointment the same day between three and five. Jesse was absolutely awesome I would recommend this company to everyone
I would recommend Waychoffs for their professional and courteous service. Clearly we were being lied to by our previous company. We suggest Waychoffs to everyone! Love the honesty and integrity this company has.
After hours repair work was very quick and efficient. Got AC running to get us thru the night. Follow up repair the next day was timely , efficient and costs were very reasonable. Highly recommend.
From initial sales call thru installation of the new system everyone very professional, New system is as efficient as quoted and inspection in the first year was free. VERY SATISFIED
Polite and very informative. After hours call response was quick and repair done in a timely manner.
Great service Great people They are up front with you and they will be there when they say they will. You couldn’t ask for better service and people to work with on your home A/C and Heat
Sincerely J Allen
prompt service knowledgeable technician
We just had the second maintenance on our 3 AC units. Trace was very thorough in examining and cleaning the units, and he explained things we can do between scheduled maintenance appointments to optimize the system and prevent mold. We have been very happy with Waychoff’s service.
Susan Chase W.
Service is always prompt. Technician are knowledgeable and professional. I would recommend them for maintenance and new installs.
They're great. They take care of my business and home. Friendly service. Thanks
Raphinette McMorris D.
Very professional people that really took care of the problem. Pleasing attitudes and very informative.
Fast service very friendly and helpful staff. We are very happy
The price was right for someone on a limited budget. Tyler Pitman was awesome and did not try to sell me products that were not needed. He was straight forward and told me what was wrong with the unit. I would strongly recommend this company to ANYONE that needs A/C service.
Linda Belles C.
the professionalism. the knowledge and explanations. I would highly recommend Sean Letterle.
5 Stars to Tyler! He was great. On time, courteous and knowledgeable and extremely professional!
Today we had Tyler come out and check our air conditioning Tyler was excellent; very thorough. We really liked him..Tyler was professional and respectful. Very happy with him.
I called in with an issue with my AC & within 4 hours they sent out a tech, Nathan & he was very punctual & professional! He checked out my unit & told me the problem & what needed to be done to fix it & I agreed it needed to be fixed, so Nathan continued to tell me the price & offered me the maintenance plan, which I accepted! So I ask when he could fix it & he said, right now! I was so excited to know I was gonna be sleeping in my cool house! I was so surprised to have it fixed within hours of calling Waychoff’s AC! I was so pleased with the quick service, honesty & professionalism! I am sitting cool & very thankful my Daughter had recommended Waychoff AC after they were pleased with the service they received! Thank You Nathan for your efficient service!
They send out a tech ASAP and take care of any problem. Just trying to keep our lousy David Weekly house humming. Thanks, Sean Letterle 5🌟
Janet Daumen F.
Sean was very professional and knowledgeable today
Great company. Great techs and great customer service
From the initial estimate to the installation everyone and everything went perfectly! Great A/C company!
Prompt courteous service. I've had repairs on their first two visits am hoping that the next visit will be for maintenance only.
After an excellent purchasing experience, now I’ve had an excellent service maintenance experience. The tech, Sean, was personable, courteous & very professional & efficient. I hope he’s the one to come back in 6 months!
The technician was professional and thorough. He pointed out and explained everything that wasn’t working in system. He did not remove the air conditioning panel until I was present. This gave me confidence that I was not being ripped off.
We have had a maintenance agreement with them for the last 2 years, they do a great job keeping our system from having any major problems. Shawn was our service technician today & he was very helpful, professional and overall did an outstanding job.
They call prior to showing up so that you know when they will arrive. They always come either the same or the next day. The technicians are well-trained. They check their work before they leave.
Sean is a really great young man. Knowledgeable and personable.
Shawn Lawrence was the service technician for our six month maintenance check. He was very professional. Recommended with five stars.
Tyler came yesterday to service unit for winter, ended up doing both units. Very professional, knowledgeable and courteous. He showed my husband everything he was doing with thorough explanation. Highly recommend.
Sandra Medina P.
My technician Christian was helpful in my making a major decision about my A.C. unit. AND he was the only person that actually found the freon leak. This was after three others came and couldn't find it. I nearly gave in. But, he found the leak and gave me some options to choose from. No pressure and very well-spoken. Thank you Chrstian. 👋
Very courteous service technicians. And they arrive well within the stated time.
Kelly Aschenbrenner T.
We recently purchased a new home that had the original ac unit (18 yrs old). It went out. So instead of trying to have it fixed we called Waychoff's to get an estimate. They sent Rusty out the same day I called. Rusty was awesome! He went over everything including what we should expect day of install. We purchased that night and had our install scheduled at our convenience. Joe and Marlon were the techs that showed up for our install and they were just as awesome! They went over everything they were doing and made sure everything was working and I was happy before they left! Very professional, prompt, and friendly experience! Thank you Waychoff's!
I called around 5 o’clock in the afternoon and they said they could have a technician out after between 6 and 8 PM he showed up and did an outstanding job name is trace but I’ll good job
Shawn performed service today and was prompt, very professional, explained services for the call and explained additional options for the system. We've been pleased with Wayhchoff and Shawn is one of the reasons. Thanks
Tyler fixed our AC in less than an hour and was on time! He also took care of maintenance scheduled work at the same time and was dale in about 15 minutes. He stayed long enough to make sure everything was working correctly. I totally recommend him as a technician. Thanks
Fair pricing, very professional employees and excellent service.
Frances Dyche T.
I would highly recommend Waychoff's Air Condition. Excellent service Thank you to all involved in the replacement of my AC Unit. Check out Waychoff''s before committing to any other service.
Shawn is the best! Highly recommend him
keep their customer updated
Thank you Waychoffs Air Conditioners for sending Dillon over so quickly. We were melting over here. 🥵 He did a great job. We’re starting to cool down now.
I called Waycoff's last evening and Matt the technician arrived around 8:00 pm. He was professional, friendly and caring. He explained all that needed to be done to fix my unit and was so honest. I will definitely be using Waychoff's in the future. Matt is an outstanding tech!
Waychoff’s Air Conditioning is by far the best A.C. company that I have ever used! Their service technician, Sean Letterle, was very knowledgeable and professional. I will definitely recommend my family and friends to Waychoff’s.
Robin Spiker R.
Tyler came to do my annual inspection and as always he was super friendly and on time! He explained what he was doing and what he found. He also answered my questions about duct cleaning. Tyler even had a video to share regarding new technology for the duct cleaning! I always request Tyler and he is dog approved by BLU my Weimaraner! Thank you Tyler and Waychoff AC!
Robin Pratt A.
I called Waycoff's and they were professional, timely and efficient. Sean did exactly what he said he would do. Thank you for great customer service!
My service technician was Sean. He was very respectful and knowledgeable educated me and helped me to understand how my air-conditioning System works and what to expect from it. I really appreciated all of his efforts today. Thank you Sean and Wachoff I look forward to doing business in the future.
My Tech, Shawn, was very professional and thorough in taking care of my a/c. I appreciated the expertise he demonstrated in quickly and efficiently servicing the system. Great asset for the company!
Outside unit stopped working at 11pm had a technician here by noon next day. Repair was done and ac working in less than an hour. Technician was courteous and did give a recommendation to replace but no heavy sales pitch.
I've had great service from Waychoff's for maintenance, service and a new system. Sean was out today for a maintenance check and he was very thorough, informative and courteous. Thank you, Sean!
Bridgit E. K.
Dillon was very courteous and knowledgeable I would definitely recommend Waychoffs
Bob Gail C.
We have been with Waychoff for several years now and have been very pleased with their service. Recently we had our semi-annual maintenance service check completed. The technician, Shawn, performed the maintenance. He was on time and completed the check expeditiously and kept me informed with his findings and providing recommendations to keep our unit running properly. Shawn is an exceptional young man, knowledgeable, outgoing and friendly...professional! I would highly recommend their service.
Teresa Brooks M.
Tyler from Waychoff’s came when was told he would be there, was professional and knowledgeable and got us up and running in a relatively short time
Loved my experience!! Had an estimate Monday June 3rd and install June 4th Staff were very helpful Highly recommend this company
Tina L B.
I am a new customer and had Tyler as my technician. He was thorough and knowledgeable I will use this company again.
The Tech (Dillon) who came out to service our unit was very professional and really enjoyed the way he work to resolved the issue. I can say that if there are any more issues with our unit, the first call will be to Waychoff's Air Conditioning. Thanx for a job will done.
Very knowledgeable and professional. Sean is very courteous and knowledgeable in his field. We will always ask for him for service when call Waychoff.
Been with Waychoff a year now and they are AWESOME!! Shawn is always pleasant and answers any questions I may have and always gives me a run down of anything going on before he does the work. You can tell this company cares about their customers and giving them the best quality.
Always professional, always on time.
Great technicians. Courteous,prompt and well trained. Service completed on time.
Betty Owens L.
I recommend Waychoff's Air Conditioning for their prompt service and Techs that understand the service needed.
Amazing service!! Very professional, on time and great to do business with! They found the problem and installed a new system in a day. 3 other AC companies spent 6 months trying to find and fix the problem. Waychoff’s is the best in the business!!!
I had an awesome experience with Waychoff’s this weekend! I was having an open house on Sunday and my a/c stopped. I called and explained my situation and they were able to get a tech on his way to me within an hour. Eric was very knowledgeable and invited me to watch as he went through each test and step. He had it up and running in no time with a smile and it was his day off! Thank you all!
Fast professional service. I will use them again and definitely recommend
Waychoff is always dependable and prompt! R.H. Kelly
Very professional, highly recommend!
Richard Gregory R.
Danny was on time, professional, and friendly. Answered all of my questions, seems very trustworthy
Steven was my sales rep for my new unit. He listen to exactly what I was interested in and didn’t try to up sell me on anything more than that. Steven was very thorough with his inspection and took his time to explain every detail so that I understood all of my options. Waychoff’s was our first quote, followed by 2 other companies and Steven completely blew the completion out of the water simply by listening and taking his time. He made me feel that I could really trust them to do the best job. Joey and Colby handled the installation and once again I was impressed with their thoroughness and detailed explanations about the process. They were well mannered and showed great work ethic, steady working the entire time.
This is my first time having to purchase a new AC unit. All parties made this entire process less stressful and the decision to go with them a no brainer. I appreciate everyone’s help and will highly recommend this company to anyone.
Thanks again, Amanda
Very happy with my new system. But most of all very happy with year round customer service I always receive. Sure means a lot to have a company you can always depend on
Tyler did an excellent job. I highly recommend Waychoff's Air Conditioning.
James Murray J.
Tyler, and all other Waychoff professionals go above and beyond to explain and help. Their service is always exceptional.
Tyler of truck # 1502 Went above and beyond to explain and sell us a brand new system due to a poor Lennox air system now has to be removed completely and replaced with a unit with a 10 year warranty thanks again Tyler very professional and got it done ✅ 10 star rating not 5 he deserves all the credit performance
I just had a new system put in. David, the tech informed me ny system was dying.He put together the numbers& installed info. Today Willy & Omar came in 8:30 & finished up before 4:00. All quiet, cleaned up runs super sweet. They went over Everything I needed to know. Thanks to All for a smooth installation.## 1 ✅😍🎈🍺
Shawn is very professional and has made some excellent recommendations. I would like to have Shawn as my ongoing service tech. All of his work as been great.
At first, I thought they were costly. However, after talking to people,I learned they were very well know. We went ahead and had them do the repairs. I was very pleased with the out come. Things were done in a timely manner and the service tech, Scott was very professional and was very proud of being a part of such great company. It's employees like him that make Waychoff's so successful. I definitely recommend giving Waychoff's a chance. Thank you again Scott for your service. You did a amazing job!
Lisa L M.
Shawn was very precise checking all systems for a check up and when asked about a new unit had tons of info. Thanks so much.
Shawn was an extremely courteous and knowledgeable tech. Had to call on Saturday evening and he arrived within the hour. Had the problem fixed and we were cooling again. I would recommend him and Waychoff's.
Shawn came out and serviced out AC unit per the maintenance control I had signed up for. I trust Waychoff since they installed our unit and I trust Shawn the tech who came out to service our unit. He suggested or recommend that we look into having the black light and surge protectors and cleaning the air handler. He took his time explaining what each item will do to improve our system and our health (allergies.) We bought the items he recommended and installed them. His service was excellent and represents Waychoff well. They are both 5 stars in my book. Thank you Waychoff!
Technician, Shawn, arrived EARLY. He was in uniform, was very polite and professional. He went through our unit, describing each step as he went. I felt comfortable with him, and would recommend Waychoff's to my friends.
The serviceman was excellent!
I came home and my house was 90 degrees. I called and Eric was at my house with in an hour. He immediately found the cause of the problem and explained in great detail on how to fix the problem. I’m very happy with the service and price. Thank you
Debbie Clark S.
We had a well check on our air conditioner today. Eric partners with us to keep the air conditioner going as long as possible. We are 13years strong and it’s health is great. The one thing that is important to me when I hire a company is trust. If you can’t trust a person how do you know they have your interest at heart. Eric is an expert in his field, always gives good advice and provides great service. His professionalism is unsurpassed. I would recommend Eric and Waycoff to anyone Debbie Sutton
Erik is a great guys. Respond and answer all my question and did an excellent job. Thank you Erik great job.
Jeffrey Charles A.
Tech was on time and very knowledgeable. I will use Waychoff again.
Sheila Rebecca A.
Excellent service. Knowledgeable technician.
They just installed a 5ton unit and air handler. Excellent job. Team worked well together, kept me informed. Very professional and Clean! Good follow up 2days later. Ken, Fleming Island
Shannon Bradley C.
Highly recommend Waychoff Air Conditioning. We spoke with Mike Lombardi as we were wanting to get a new air conditioner, Mike was polite and went over all the options and answered all our questions to help us narrow down the right system for our house. We decided on a unit and set up installation date within 3 days. On Installation day are installers were Omar, Jakob and Michael they were very professional and cleaned up after themselves , they also wore booties over their shoes before entering the house to keep from tracking dirt and mud in. After installation they showed me how to work the thermostat and the air conditioner. I give them 100 gold stars.
We had our AC go out in one of our rental units. Called Waychoff and they called back within 30 minutes. Got our AC repaired a few hours later. Great customer service. Will definitely use them again.
Waychoffs is by far the BEST when working on air conditioners. Tyler came out and did a superb Job of fixing the AC. If I could give them three thumbs, I would!!! They are that good.
Eric was wonderful. Very efficient , pleasant and professional. Fixed our a/c and explained the issue. We highly recommend Waychoff's.
I have been with Waychoff's Air Conditioning for over 10 years. The technician I request is Jason. He is so knowledgable and professional. Jason is so reliable, finding the problem and correcting it when necessary. Not only does he service every 6 months, but also in between if needed. He's friendly and to the point for what needs to be done. I've recommended Waychoff's to friends for their service. Jason is the number 1 tech in my book!
Shawn was courteous and very and knew exactly what to do when my AC was leaking inside. He put in a new pump, cleaned up the mess and solved my problem. You have a great employee!!!
Tyler did a great job with my services on my A/C unit.
Shawn was very professional and polite. He was very descriptive explaining the problems with my HVAC system and explaining the options available to me. The service I received today was spot on compared to your commercials on TV. I regret not contacting you folks sooner. Keep up the good work.
Excellent service. They were very professional and Trustworthy. No high priced weekend fees, no high priced labor fees and no pushy sales. Max actually showed you what and why things needed to be replaced. Was honest and did a great job getting my AC back working. Will be using their services again.
Very professional & knowledgeable I highly recommend this company.
Just wanted to say thank you for the complete preventive maintenance to my system yesterday. Nick was the technician and he was truly professional. He found that my peroxide system was not working during the system checkout. It was a bad bulb. He replaced the bulb and now the system is back up and running. Thank you for sending him out. It nice to have somebody work on something in my house that truly knows what they are doing. Again thanks. Would go nowhere else.
Lee McRae C.
Sabrina Taranto B.
Professional & courteous technician that fully explained our system maintenance & problems. We even got same day service which is hard to come by these days! Great company!
Maribeth Decker B.
Eric just come out to my home to perform a tune up on both of my Carrier units. He was thorough and informative, letting me know what he was doing at each step. He had to replace a couple things but I felt confident he knew what he was talking about . I will most definitely request him fot our next scheduled maintenance.
We have had great service both times we have used Waychoffs. They rebuilt our older system and have checked the system since before a hotvsummer in NE Florida. Danny Porter was polite, early with our approval and performed the system check up in a short time. Options for other services were discussed from his suggestions anf from our own questions. We will not hesitate to call Waychoffs for our heat/cool system.
great service tech. Thanks Nick.
They are always very helpfully, friendly and my service technician was great. Thanks
I’ve had nothing short of exceptional service from Waychoff’s! I used them at my previous home and when it came time for my second checkup, I let them know I recently moved which they were kind enough to transfer to my new address. I asked that my previous technician come back, and they obliged. Shawn came over just a bit ago and was nothing short of awesome! He is knowledgeable, friendly and really takes the time to explain what he is doing and what is wrong. I can not recommend Waychoff’s and their technician Shawn enough!
Lora Pope A.
We’ve worked with Waychoff’s for years. They have excellent customer service! Everyone is so professional and friendly, it’s always a pleasure. Had the pleasure today to have Shawn and Chris as our technicians. They continued the exceptional service!
This is most professional, curtious company that I have ever dealt with. I had a new a/c unit installed. Calk d before they came. Arrived on time. Asked questions to make sure I was ok with everything during the installation. Omar and Mike C. 10 stars if I could. Same for Mike the comfort consultant. Thanks again guys!!
Year after it never changes, Waychoff's service is simply the very best
Another great twice a year AC and heat checkup from Waychoff's and Tech Specialist Shawn L. Have used them for 15+ years. I highly recommend Waychoff's for all your heating and air needs.
Dan A. B.
Very professional and honest company. I knew I would need additional work done when having my system replaced but never was pressured to buy what I didn't want or need. In fact they gave me every option to save money. The guys that installed my system were top notch. They never tried to cut corners even when they didn't know they were being watched. Very meticulous and courteous. Would recommend them any day.
Great service and good deal on pre-paid maintenance! �
Tech was on time, efficient, and respectful. We have never had a less than optimal experience with Waychoff’s.
Wachoffs did a nice job.I would reccomend them to everyone in the future.
Waychoff's was originally referred to me by my builders manager. Shawn just finished my 2nd scheduled maintenance check. He was punctual, polite and professional. He took time to answer and explain all the questions I had asked. He speaks very highly of his company and I think he is a true asset for Waychoff. I have referred more friends to Waychoff's.
This is my honest, unbiased review....superb work, excellent attention to detail and no way I could be more pleased with the technician ! He came on time and was well informed and clean and offered wonderful service! I feel confident in saying Waycoffs is #1 in my book and it is SO refreshing to have them in my home! I intend to recommend them to all. Thank you so much!
Shawn was awesome! I use Waychoff’s twice a year check up and love it! It keeps me from worrying about break downs and expensive repairs! I recommend to all!
I have had Waychoff's out for 3 repairs and the service has been excellent. My hats off to Tim Danson who completed my repairs today. He was very knowledgeable, had great customer service skills and his talent as a service tech were awesome. Thanks again Tim you did a great job!! Fantastic service like this will keep me a customer for life.
Amazing service on the same day. Customer gained. Thank you Chase!!!
Our A/C went out on a Friday evening in August (go figure)! My husband call and within 15 Seth our tech had arrived. Seth was extremely knowledgeable, very friendly and best of all didn't rush us on a Friday night! So glad my husband called.
Waychoff Air-Conditioning performed routine maintenance for us today. They called and let us know when they were on there way. The technician was very courteous and professional. Checked everything out and we were good to go. Great job!!! John Marden 10059 Chester Lake Rd E Jax FL 32256
My service tech Max is always courteous and professional! He represents the company well! Thanks again! �
Thanks so much to Waychoff's technician, Tim, for being very thorough in investigating and SOLVING the water leak issue I had with my unit! He was on time and extremely courteous! Waychoff's has gained me as a re-occurring customer going forward!
Jan Henley P.
This time Shawn was our technician. Explained recommendations without pressure or exaggeration. Our system is 3 years old---all the techs have been great.
This is my first experience with Waychoff's Service agreement. Shawn was my tech and he was professional and courteous. He went about serving my A/C, tested and cleaned and offered suggestions on improvements. He pointed out some mold in my unit and took care of that. I was impressed with the work he did.
We are very pleased with service we have received fro Waychoff's. Shaun called ahead of the service visit today and was on time this morning. He was very polite and courteous.
Had a great experience with Waychoff's a/c today! Max was professional, knowledgeable, and thorough!
Service was great. Very polite tech. All questions were answered. Use them for routine maintenance they are the best. Thanks
I called Waychoff last Saturday, Jay came and did an excellent job. He recommended things that we needed and did a thorough inspection. I've used them several times and each time, they've done a good job.
People are awesome over the phone and in person. Great and fast service.
Laura Firkins V.
We continue to be impressed by everyone in this wonderful company. We met them at the Home and Patio show and ultimately chose them to install our new system 5 years ago. The service they provide and the speed in which they respond are second to none. I highly recommend Waychoff's for all your A/C and heating needs !
Cynthia Riley S.
Whether weekend, holiday, or whatever happens .... they come thru for ya!!