Waycross has performed service on my old unit 2 times in the past 2 years. I need a new one but the techs go above and beyond to keep it running well. Same day service is a plus and the the techs (Tommy R was the last one) are professional and friendly.
This company is the best in the business. They are so professional, respectful and honest. From the young lady who to took my call, to the installers. They were prompt and sympathetic to my needs. Their technician was very straight forward and explain how my ac unit was not worth repairing. He did give me an for a new unit. It was a fair price, especially when they came out the next day with the new unit and had me with ac in thee house a few hours later. I highly recommend them. This was the second time I used them. Thank you Danny, Joe, and Brandon.
I would highly recommend Waychoff's Air Conditioning. From the initial call on a Sunday to request a service call to the post installation call, every employee was 100% professional, friendly, committed to customer service, and excellent at their specific job. The on-call technician took his time looking over our system as well as explaining the needed repairs. When we made the decision to purchase a new system through them, he set it up on Sunday afternoon for an install the very next morning! The install technicians called when they were on their way and worked diligently and extremely efficiently to make sure the installation was done properly. They even took the extra time to raise the pad to prevent sinking, rerouted the outside unit around my plants and for ease of future maintenance and services, thoroughly went over the new thermostat and system as well as give us the available JEA rebate upfront. Then, promptly called the next morning to schedule the county inspection. I can't say enough about the ease and confidence of working with this team. This is a company with employees who clearly take pride in their work and value their customers.
Edwin Ray S.
I absolutely love this company. I have used other AC companies and even "one man" small business AC repair. But Waycoff's is the most professional and most knowledgeable I've delt with. I have the maintenance contract and they come out twice a year to check your AC inside and out to make sure it's running properly and efficiently. They always call to remind you of your apt. And call before they come. They talk to you about what repair needs to be done before they do it and explain to you why, and how not doing the repair will affect the performance of your unit. I just feel really involved in the whole process. It's a company that I trust and will use for a long long time.
Thomas was my repairman. Could not be more pleased with price, knowledge, courtesy, professionalism. Well done. I wish all homeowner experiences were this easy.
Great customer service and speedy time-frame from finding a resolution to your ac needs.
We are landlords and purchase the twice a year maintenance contract for our rental property. The office is timely and efficient in scheduling these visits with our tenant. The technicians keep us informed on service issues and answer all our questions.
My tech arrived early. The office called to make sure that was OK beforehand. He put on booties to come inside my home. He was fast and efficient. Like Popeye the sailor man....they say what they mean and mean what they say. If they quote you a price.....it IS that price! A lot of times pricing is posted on their website. Love these guys!
This is the third time in a row using Waychoff’s service. I wanted to say thank you again to Tommy Renfroe- today’s service representative He was on time, friendly, professional, and very patient with all my questions. Great job today! And thank you for keeping my family cool on Labor Day!!
I called Waychoff's at 8:30pm on a Saturday night and they informed me that someone could be there between 9pm-11pm! Almost immediately I got a call from Matt who told me he was already on the way to my home. During that call I explained how eager I was for his arrival as we had a 4 month old baby trying to sleep and the in home temperature was steadily rising.I was very impressed that Matt removed his shoes without prompting when he entered our home. He was wearing his mask appropriately and was very courteous of the fact that our baby was sleeping in the room right next to the unit he was there to repair. He was timely, friendly, honest and hilarious! We will definitely use Waychoff's for our future HVAC needs.
Can't share enough praises for this company and my experience as a whole. Rusty (sales) came yesterday and thoroughly explained all system options etc. and didn't use cutthroat sales tactics (which other companies DID) to sell me more than I needed. Literally the very next day, my new system is already installed and working perfectly. No one ever wants to spend large sums of money on home repairs, but I was treated excellently so it culled the pain as much as possible. You'll be getting all my future business and whomever I can refer. Thanks 👌
I had a new AC unit installed in my home and the techs were all professional and did a great job. Waychoff's tech came out at night to check my unit and found the problem. I had talked with another company and they couldn't come out because it was the weekend. Waychoff is the BEST!!!!!!!!!!!
Very professional, quick, and helpful. I highly recommend. Multiple payment options.
Our A/C stopped working in 90+ degree weather. Waychoff’s was able to have a technician (Matt) out the same day we called.Matt was fantastic. He quickly diagnosed the problem. Discussed options and promptly repaired the unit. We were also impressed and thankful he was wearing a mask when he arrived to speak with us. Not only was he technically proficient, he was a joy to speak with.
Awesome service! Had issues with my AC unit during the heat and Matt was able to make it the same day and repair the issue, along with giving helpful advice to keep the unit in great condition and fixing some mistakes that were left behind from a different company.
We would give 6 stars if that were possible! Rusty was the salesperson who came out to tell us about our A/C options. He did not hard sell any particular unit but worked with us to find the best solution for our needs. Then, a day and a half later, was a crew of 3 guys (Omar, Dustin and Ken) who arrived on time. They were professional, skilled, courteous and worked together very well. 5 hours later, we had our new A/C. They explained everything about how they put in the unit and about the new thermostat. It was a positive experience with Waychoff from beginning to end! We are very impressed with this company.
I would like to Thank Jesse and Matt for this kindness and fixing my Air conditioner .I made a bad mistake of getting an Air unit with another company who have been out 11 times in 9 months 😏I have just lost my husband from Lou. Gerichs two weeks ago and in a bad place .They were both compassionate and very kind and. Solved the issue in no time .This is my To Go company now and I will do a maintenance plan with them...I highly Recommend !
Scheduler called as technician was running early. Technician was professional wearing mask and shoe coverings when inside Routine maintenance was performed quickly and answered questions regarding system and functions. Will use for future maintenance.
They showed up timely and diagnosed and corrected the issue in no time at all. Erik is a stand-up tech and very honest. I appreciate his efficiency and the responsiveness of this company
Our technician came out on a a Friday evening, arrived early, and had our air conditioner running in less than an hour. He honored our warranty and there was no charge for service after hours. The price was very reasonable. My husband called 6 other places, and the earliest he could find someone to come was the following day. We highly recommend this company.
Cristian did an amazing job. He showed up exactly on time, 3 PM on the dot, and had my issue diagnosed and fixed within 20 minutes. I could not recommend an HVAC service more strongly.
Professional, found the problem. Was on time. Price could have been less.
This was my 2nd time using Waychoffs. Hands down the best company around. I had 2 other companies come out and just told me there was'nt anything wrong. Mike came out and got my system running perfectly in less than 30 mins.
Great company and honest workers.
Kristin Von C.
Thanks to Shawn, very informative and helpful to us.
Repair complete and professional. Service performed as expected .
We went with Waychoff’s when we had to replace both of our AC units. They’ve been very helpful and quick to respond when we’ve needed them.
I usually never write reviews but I picked waychoff because of the reviews I've read so hopefully my review can help someone else make a great decision. My house has been warm for a couple of months now since Its been really hot outside. I always said I was going to call an a/c man but I kept holding it off because I thought it was going to cost an arm and a leg to fix my a/c. I ended up buying a window unit to keep me cool but when it gets really hot that still doesnt kick out enough cool air. I finally gave in and googles ac repair and came across a few with good reviews. I was browsing waychoff website and ended up talking to someone in there online chat. Soon after someone called me to ask for more info and give me pricing. She was nice and proffessional. She told me the ac man can be at my house within the next two hours. An hour and a half later he came and within 10 mins identified the problems, went over pricing with me, and has my a/c fixed within an hour at 9PM at night! I was so shocked they still provide services late at night. Last night my whole house was freezing cold. It feels so good to have my house cool again.
My A/C went out on a Sunday afternoon and was fixed within 3 hours. Troy was helpful and quick. Overall perfect experience.
We had a major issue with our HVAC System. It was time for replacement. Rusty and the team were awesome and professional.
-Heading into a weekend with a dead A/C and an outrageous estimate to replace a complete fan motor $1200 flat labor (part was under warranty) from another company. Desperate I called by chance and was surprised they could fit me in for a 2nd opinion. Surprisingly they were able to fit me in within the next hour. Tech arrived early, diagnosed the problem as a bad Heat Pump Capacitor and had it fixed in 30 minutes. For 10% of the first company price. (bye bye AA).
We were trying to put off buying a new AC for as long as possible but the summer heat finally got us. I called Waychoffs and Rusty came out the next day. He was extremely professional and personable when walking me through what was wrong with our unit and making suggestions on a new one. When we decided to go with waychoffs i thought we'd be waiting for weeks to get scheduled but Chris and Marlon came out the following tuesday and did an excellent job! Our original unit was older than i am, but our new system has given us a new quality of life. This was a great team to work with!
Great customer service. Waychoff’s technicians were timely, professional, and took their time going over the new units and how to properly operate and maintain them.
Have been using them for a while now. Reliable dependable, not the cheapest but we were able to help me out with complicated situations. Would recommend.
Can’t say enough about Wycoff‘s service. Always professional, on time or early then scheduled. Greeted with a smile. Answers any questions I have and explain to my understanding. Excellent overall service.
Trace was outstanding he was very informative, friendly, and professional. I would recommend Waychoffs to anybody. I also recommend Trace to get a raise Hooyah thank you very much.
Very good always on time and friendly
Ask them to come out on Saturday. Said service guy would be here from 11-1. Scott showed up at 10 and was done and out the door by 10:20. Would highly recommend!
Very professional and expert service. Reliable. Solved my problem.
Michael was on time, did a great job, explained everything to me, and was very courteous. I would recommend him and Waychoff’s Air Conditioning to others.
Call about 5:30pm 9/9/2020 technician arrived around 7:15 pm check the problem with my unit system working great
Amanda Van O.
They came to our rescue on a Saturday night at 7pm when we got home from a trip and our air had malfunctioned while we were gone and it was 90 degrees inside! The first few places I called wouldnt come until Monday. Waychoff's understood our predicament had someone out to us in an hour! Cristian was very professional and courteous, diagnosed our issue very quickly and fixed it right away. Our air was back on by 9pm. We decided to go on the maintenance plan so we can have them check on us a few times a year to hopefully prevent any further issues. I am very impressed with their service. They have a customer for life!
Angie David R.
Polite and professional technicians
What a great experience! How often do you get to say that about an air conditioning company? My AC unit stopped working of course after-hours. I called around to several places that said that they offered emergency service but still would not come out. I called Waychoff’s at 6:30pm and not only did a live person answer that was super nice, but she said they can have a technician at the house within the next couple of hours. Tyler called an hour later to tell me he was 30 minutes away showed up on time. He took the time to explain to me what he found, what he could do to fix it, how much it would cost, and what we can do to avoid the issue in the future. Tyler had awesome customer service skills and made me a fan. He has been with the company for four years and spoke very highly of them as an employer as well. Well done Waychoff’s!
Technicians are very professional & polite! They provide recommendations without being pushy. Call day of appointment & call again when they are on their way.
Rusty was excellent to work with at Waychoffs, he was both professional and personable when explaining various aspects of our old system and suggestions for a new one. Chris and Marlon did a great job installing our new unit and we couldn't be happier with the service we got! 10/10 Would recommend to a friend!
Excellent service and very nice and smart technician "Michael Norman " I would always ask for him again
I called in the morning around 10 AM, and I had an appointment the same day between three and five. Jesse was absolutely awesome I would recommend this company to everyone
I would recommend Waychoffs for their professional and courteous service. Clearly we were being lied to by our previous company. We suggest Waychoffs to everyone! Love the honesty and integrity this company has.
After hours repair work was very quick and efficient. Got AC running to get us thru the night. Follow up repair the next day was timely , efficient and costs were very reasonable. Highly recommend.
From initial sales call thru installation of the new system everyone very professional, New system is as efficient as quoted and inspection in the first year was free. VERY SATISFIED
Polite and very informative. After hours call response was quick and repair done in a timely manner.
Great service Great people They are up front with you and they will be there when they say they will. You couldn’t ask for better service and people to work with on your home A/C and Heat
Sincerely J Allen
prompt service knowledgeable technician
We just had the second maintenance on our 3 AC units. Trace was very thorough in examining and cleaning the units, and he explained things we can do between scheduled maintenance appointments to optimize the system and prevent mold. We have been very happy with Waychoff’s service.
Susan Chase W.
Service is always prompt. Technician are knowledgeable and professional. I would recommend them for maintenance and new installs.
They're great. They take care of my business and home. Friendly service. Thanks
Raphinette McMorris D.
Very professional people that really took care of the problem. Pleasing attitudes and very informative.
Fast service very friendly and helpful staff. We are very happy
The price was right for someone on a limited budget. Tyler Pitman was awesome and did not try to sell me products that were not needed. He was straight forward and told me what was wrong with the unit. I would strongly recommend this company to ANYONE that needs A/C service.
Linda Belles C.
the professionalism. the knowledge and explanations. I would highly recommend Sean Letterle.
5 Stars to Tyler! He was great. On time, courteous and knowledgeable and extremely professional!
Today we had Tyler come out and check our air conditioning Tyler was excellent; very thorough. We really liked him..Tyler was professional and respectful. Very happy with him.
I called in with an issue with my AC & within 4 hours they sent out a tech, Nathan & he was very punctual & professional! He checked out my unit & told me the problem & what needed to be done to fix it & I agreed it needed to be fixed, so Nathan continued to tell me the price & offered me the maintenance plan, which I accepted! So I ask when he could fix it & he said, right now! I was so excited to know I was gonna be sleeping in my cool house! I was so surprised to have it fixed within hours of calling Waychoff’s AC! I was so pleased with the quick service, honesty & professionalism! I am sitting cool & very thankful my Daughter had recommended Waychoff AC after they were pleased with the service they received! Thank You Nathan for your efficient service!
great service great people Trace was excellent and courteous
They send out a tech ASAP and take care of any problem. Just trying to keep our lousy David Weekly house humming. Thanks, Sean Letterle 5🌟
Janet Daumen F.
Sean was very professional and knowledgeable today
Great company. Great techs and great customer service
From the initial estimate to the installation everyone and everything went perfectly! Great A/C company!
Prompt courteous service. I've had repairs on their first two visits am hoping that the next visit will be for maintenance only.
After an excellent purchasing experience, now I’ve had an excellent service maintenance experience. The tech, Sean, was personable, courteous & very professional & efficient. I hope he’s the one to come back in 6 months!
The technician was professional and thorough. He pointed out and explained everything that wasn’t working in system. He did not remove the air conditioning panel until I was present. This gave me confidence that I was not being ripped off.
We have had a maintenance agreement with them for the last 2 years, they do a great job keeping our system from having any major problems. Shawn was our service technician today & he was very helpful, professional and overall did an outstanding job.
They call prior to showing up so that you know when they will arrive. They always come either the same or the next day. The technicians are well-trained. They check their work before they leave.
Sean is a really great young man. Knowledgeable and personable.
Shawn Lawrence was the service technician for our six month maintenance check. He was very professional. Recommended with five stars.
Tyler came yesterday to service unit for winter, ended up doing both units. Very professional, knowledgeable and courteous. He showed my husband everything he was doing with thorough explanation. Highly recommend.
Sandra Medina P.
My technician Christian was helpful in my making a major decision about my A.C. unit. AND he was the only person that actually found the freon leak. This was after three others came and couldn't find it. I nearly gave in. But, he found the leak and gave me some options to choose from. No pressure and very well-spoken. Thank you Chrstian. 👋
Very courteous service technicians. And they arrive well within the stated time.
Kelly Aschenbrenner T.
We recently purchased a new home that had the original ac unit (18 yrs old). It went out. So instead of trying to have it fixed we called Waychoff's to get an estimate. They sent Rusty out the same day I called. Rusty was awesome! He went over everything including what we should expect day of install. We purchased that night and had our install scheduled at our convenience. Joe and Marlon were the techs that showed up for our install and they were just as awesome! They went over everything they were doing and made sure everything was working and I was happy before they left! Very professional, prompt, and friendly experience! Thank you Waychoff's!
I called around 5 o’clock in the afternoon and they said they could have a technician out after between 6 and 8 PM he showed up and did an outstanding job name is trace but I’ll good job
Shawn performed service today and was prompt, very professional, explained services for the call and explained additional options for the system. We've been pleased with Wayhchoff and Shawn is one of the reasons. Thanks
Tyler fixed our AC in less than an hour and was on time! He also took care of maintenance scheduled work at the same time and was dale in about 15 minutes. He stayed long enough to make sure everything was working correctly. I totally recommend him as a technician. Thanks
Fair pricing, very professional employees and excellent service.
Frances Dyche T.
I would highly recommend Waychoff's Air Condition. Excellent service Thank you to all involved in the replacement of my AC Unit. Check out Waychoff''s before committing to any other service.
Shawn is the best! Highly recommend him
keep their customer updated
Thank you Waychoffs Air Conditioners for sending Dillon over so quickly. We were melting over here. 🥵 He did a great job. We’re starting to cool down now.
I called Waycoff's last evening and Matt the technician arrived around 8:00 pm. He was professional, friendly and caring. He explained all that needed to be done to fix my unit and was so honest. I will definitely be using Waychoff's in the future. Matt is an outstanding tech!
Waychoff’s Air Conditioning is by far the best A.C. company that I have ever used! Their service technician, Sean Letterle, was very knowledgeable and professional. I will definitely recommend my family and friends to Waychoff’s.
Robin Spiker R.
Tyler came to do my annual inspection and as always he was super friendly and on time! He explained what he was doing and what he found. He also answered my questions about duct cleaning. Tyler even had a video to share regarding new technology for the duct cleaning! I always request Tyler and he is dog approved by BLU my Weimaraner! Thank you Tyler and Waychoff AC!
Robin Pratt A.
I called Waycoff's and they were professional, timely and efficient. Sean did exactly what he said he would do. Thank you for great customer service!
My service technician was Sean. He was very respectful and knowledgeable educated me and helped me to understand how my air-conditioning System works and what to expect from it. I really appreciated all of his efforts today. Thank you Sean and Wachoff I look forward to doing business in the future.
My Tech, Shawn, was very professional and thorough in taking care of my a/c. I appreciated the expertise he demonstrated in quickly and efficiently servicing the system. Great asset for the company!
Outside unit stopped working at 11pm had a technician here by noon next day. Repair was done and ac working in less than an hour. Technician was courteous and did give a recommendation to replace but no heavy sales pitch.
I've had great service from Waychoff's for maintenance, service and a new system. Sean was out today for a maintenance check and he was very thorough, informative and courteous. Thank you, Sean!
Bridgit E. K.
Dillon was very courteous and knowledgeable I would definitely recommend Waychoffs
Bob Gail C.
We have been with Waychoff for several years now and have been very pleased with their service. Recently we had our semi-annual maintenance service check completed. The technician, Shawn, performed the maintenance. He was on time and completed the check expeditiously and kept me informed with his findings and providing recommendations to keep our unit running properly. Shawn is an exceptional young man, knowledgeable, outgoing and friendly...professional! I would highly recommend their service.
Teresa Brooks M.
Tyler from Waychoff’s came when was told he would be there, was professional and knowledgeable and got us up and running in a relatively short time
Loved my experience!! Had an estimate Monday June 3rd and install June 4th Staff were very helpful Highly recommend this company
Tina L B.
I am a new customer and had Tyler as my technician. He was thorough and knowledgeable I will use this company again.
The Tech (Dillon) who came out to service our unit was very professional and really enjoyed the way he work to resolved the issue. I can say that if there are any more issues with our unit, the first call will be to Waychoff's Air Conditioning. Thanx for a job will done.
Very knowledgeable and professional. Sean is very courteous and knowledgeable in his field. We will always ask for him for service when call Waychoff.
Been with Waychoff a year now and they are AWESOME!! Shawn is always pleasant and answers any questions I may have and always gives me a run down of anything going on before he does the work. You can tell this company cares about their customers and giving them the best quality.
Always professional, always on time.
Great technicians. Courteous,prompt and well trained. Service completed on time.
Betty Owens L.
I recommend Waychoff's Air Conditioning for their prompt service and Techs that understand the service needed.
Amazing service!! Very professional, on time and great to do business with! They found the problem and installed a new system in a day. 3 other AC companies spent 6 months trying to find and fix the problem. Waychoff’s is the best in the business!!!
I had an awesome experience with Waychoff’s this weekend! I was having an open house on Sunday and my a/c stopped. I called and explained my situation and they were able to get a tech on his way to me within an hour. Eric was very knowledgeable and invited me to watch as he went through each test and step. He had it up and running in no time with a smile and it was his day off! Thank you all!
Fast professional service. I will use them again and definitely recommend
Waychoff is always dependable and prompt! R.H. Kelly
Very professional, highly recommend!
Richard Gregory R.
Danny was on time, professional, and friendly. Answered all of my questions, seems very trustworthy
Steven was my sales rep for my new unit. He listen to exactly what I was interested in and didn’t try to up sell me on anything more than that. Steven was very thorough with his inspection and took his time to explain every detail so that I understood all of my options. Waychoff’s was our first quote, followed by 2 other companies and Steven completely blew the completion out of the water simply by listening and taking his time. He made me feel that I could really trust them to do the best job. Joey and Colby handled the installation and once again I was impressed with their thoroughness and detailed explanations about the process. They were well mannered and showed great work ethic, steady working the entire time.
This is my first time having to purchase a new AC unit. All parties made this entire process less stressful and the decision to go with them a no brainer. I appreciate everyone’s help and will highly recommend this company to anyone.
Thanks again, Amanda
Very happy with my new system. But most of all very happy with year round customer service I always receive. Sure means a lot to have a company you can always depend on
Tyler did an excellent job. I highly recommend Waychoff's Air Conditioning.
James Murray J.
Tyler, and all other Waychoff professionals go above and beyond to explain and help. Their service is always exceptional.
Tyler of truck # 1502 Went above and beyond to explain and sell us a brand new system due to a poor Lennox air system now has to be removed completely and replaced with a unit with a 10 year warranty thanks again Tyler very professional and got it done ✅ 10 star rating not 5 he deserves all the credit performance
I just had a new system put in. David, the tech informed me ny system was dying.He put together the numbers& installed info. Today Willy & Omar came in 8:30 & finished up before 4:00. All quiet, cleaned up runs super sweet. They went over Everything I needed to know. Thanks to All for a smooth installation.## 1 ✅😍🎈🍺
Shawn is very professional and has made some excellent recommendations. I would like to have Shawn as my ongoing service tech. All of his work as been great.
At first, I thought they were costly. However, after talking to people,I learned they were very well know. We went ahead and had them do the repairs. I was very pleased with the out come. Things were done in a timely manner and the service tech, Scott was very professional and was very proud of being a part of such great company. It's employees like him that make Waychoff's so successful. I definitely recommend giving Waychoff's a chance. Thank you again Scott for your service. You did a amazing job!
Joe and his team were so professional! They had my new AC unit up and running in less than 24 hours from my initial call to the company. They even provided a portable AC unit for us to use until they arrived with the new unit the next morning. Wonderful company!
Lisa L M.
Shawn was very precise checking all systems for a check up and when asked about a new unit had tons of info. Thanks so much.
Shawn was an extremely courteous and knowledgeable tech. Had to call on Saturday evening and he arrived within the hour. Had the problem fixed and we were cooling again. I would recommend him and Waychoff's.
Shawn came out and serviced out AC unit per the maintenance control I had signed up for. I trust Waychoff since they installed our unit and I trust Shawn the tech who came out to service our unit. He suggested or recommend that we look into having the black light and surge protectors and cleaning the air handler. He took his time explaining what each item will do to improve our system and our health (allergies.) We bought the items he recommended and installed them. His service was excellent and represents Waychoff well. They are both 5 stars in my book. Thank you Waychoff!
Technician, Shawn, arrived EARLY. He was in uniform, was very polite and professional. He went through our unit, describing each step as he went. I felt comfortable with him, and would recommend Waychoff's to my friends.
The serviceman was excellent!
I came home and my house was 90 degrees. I called and Eric was at my house with in an hour. He immediately found the cause of the problem and explained in great detail on how to fix the problem. I’m very happy with the service and price. Thank you
Debbie Clark S.
We had a well check on our air conditioner today. Eric partners with us to keep the air conditioner going as long as possible. We are 13years strong and it’s health is great. The one thing that is important to me when I hire a company is trust. If you can’t trust a person how do you know they have your interest at heart. Eric is an expert in his field, always gives good advice and provides great service. His professionalism is unsurpassed. I would recommend Eric and Waycoff to anyone Debbie Sutton
Erik is a great guys. Respond and answer all my question and did an excellent job. Thank you Erik great job.
Jeffrey Charles A.
Tech was on time and very knowledgeable. I will use Waychoff again.
Sheila Rebecca A.
Excellent service. Knowledgeable technician.
They just installed a 5ton unit and air handler. Excellent job. Team worked well together, kept me informed. Very professional and Clean! Good follow up 2days later. Ken, Fleming Island
Shannon Bradley C.
Highly recommend Waychoff Air Conditioning. We spoke with Mike Lombardi as we were wanting to get a new air conditioner, Mike was polite and went over all the options and answered all our questions to help us narrow down the right system for our house. We decided on a unit and set up installation date within 3 days. On Installation day are installers were Omar, Jakob and Michael they were very professional and cleaned up after themselves , they also wore booties over their shoes before entering the house to keep from tracking dirt and mud in. After installation they showed me how to work the thermostat and the air conditioner. I give them 100 gold stars.
We had our AC go out in one of our rental units. Called Waychoff and they called back within 30 minutes. Got our AC repaired a few hours later. Great customer service. Will definitely use them again.
Waychoffs is by far the BEST when working on air conditioners. Tyler came out and did a superb Job of fixing the AC. If I could give them three thumbs, I would!!! They are that good.
Eric was wonderful. Very efficient , pleasant and professional. Fixed our a/c and explained the issue. We highly recommend Waychoff's.
I have been with Waychoff's Air Conditioning for over 10 years. The technician I request is Jason. He is so knowledgable and professional. Jason is so reliable, finding the problem and correcting it when necessary. Not only does he service every 6 months, but also in between if needed. He's friendly and to the point for what needs to be done. I've recommended Waychoff's to friends for their service. Jason is the number 1 tech in my book!
Shawn was courteous and very and knew exactly what to do when my AC was leaking inside. He put in a new pump, cleaned up the mess and solved my problem. You have a great employee!!!
Tyler did a great job with my services on my A/C unit.
Shawn was very professional and polite. He was very descriptive explaining the problems with my HVAC system and explaining the options available to me. The service I received today was spot on compared to your commercials on TV. I regret not contacting you folks sooner. Keep up the good work.
Excellent service. They were very professional and Trustworthy. No high priced weekend fees, no high priced labor fees and no pushy sales. Max actually showed you what and why things needed to be replaced. Was honest and did a great job getting my AC back working. Will be using their services again.
Very professional & knowledgeable I highly recommend this company.
Just wanted to say thank you for the complete preventive maintenance to my system yesterday. Nick was the technician and he was truly professional. He found that my peroxide system was not working during the system checkout. It was a bad bulb. He replaced the bulb and now the system is back up and running. Thank you for sending him out. It nice to have somebody work on something in my house that truly knows what they are doing. Again thanks. Would go nowhere else.
Lee McRae C.
Sabrina Taranto B.
Professional & courteous technician that fully explained our system maintenance & problems. We even got same day service which is hard to come by these days! Great company!
Maribeth Decker B.
Eric just come out to my home to perform a tune up on both of my Carrier units. He was thorough and informative, letting me know what he was doing at each step. He had to replace a couple things but I felt confident he knew what he was talking about . I will most definitely request him fot our next scheduled maintenance.
We have had great service both times we have used Waychoffs. They rebuilt our older system and have checked the system since before a hotvsummer in NE Florida. Danny Porter was polite, early with our approval and performed the system check up in a short time. Options for other services were discussed from his suggestions anf from our own questions. We will not hesitate to call Waychoffs for our heat/cool system.
great service tech. Thanks Nick.
They are always very helpfully, friendly and my service technician was great. Thanks
I’ve had nothing short of exceptional service from Waychoff’s! I used them at my previous home and when it came time for my second checkup, I let them know I recently moved which they were kind enough to transfer to my new address. I asked that my previous technician come back, and they obliged. Shawn came over just a bit ago and was nothing short of awesome! He is knowledgeable, friendly and really takes the time to explain what he is doing and what is wrong. I can not recommend Waychoff’s and their technician Shawn enough!
Lora Pope A.
We’ve worked with Waychoff’s for years. They have excellent customer service! Everyone is so professional and friendly, it’s always a pleasure. Had the pleasure today to have Shawn and Chris as our technicians. They continued the exceptional service!
This is most professional, curtious company that I have ever dealt with. I had a new a/c unit installed. Calk d before they came. Arrived on time. Asked questions to make sure I was ok with everything during the installation. Omar and Mike C. 10 stars if I could. Same for Mike the comfort consultant. Thanks again guys!!
Year after it never changes, Waychoff's service is simply the very best
Another great twice a year AC and heat checkup from Waychoff's and Tech Specialist Shawn L. Have used them for 15+ years. I highly recommend Waychoff's for all your heating and air needs.
Dan A. B.
Very professional and honest company. I knew I would need additional work done when having my system replaced but never was pressured to buy what I didn't want or need. In fact they gave me every option to save money. The guys that installed my system were top notch. They never tried to cut corners even when they didn't know they were being watched. Very meticulous and courteous. Would recommend them any day.
Great service and good deal on pre-paid maintenance! �
Tech was on time, efficient, and respectful. We have never had a less than optimal experience with Waychoff’s.
Wachoffs did a nice job.I would reccomend them to everyone in the future.
Waychoff's was originally referred to me by my builders manager. Shawn just finished my 2nd scheduled maintenance check. He was punctual, polite and professional. He took time to answer and explain all the questions I had asked. He speaks very highly of his company and I think he is a true asset for Waychoff. I have referred more friends to Waychoff's.
This is my honest, unbiased review....superb work, excellent attention to detail and no way I could be more pleased with the technician ! He came on time and was well informed and clean and offered wonderful service! I feel confident in saying Waycoffs is #1 in my book and it is SO refreshing to have them in my home! I intend to recommend them to all. Thank you so much!
Shawn was awesome! I use Waychoff’s twice a year check up and love it! It keeps me from worrying about break downs and expensive repairs! I recommend to all!
I have had Waychoff's out for 3 repairs and the service has been excellent. My hats off to Tim Danson who completed my repairs today. He was very knowledgeable, had great customer service skills and his talent as a service tech were awesome. Thanks again Tim you did a great job!! Fantastic service like this will keep me a customer for life.
I am so happy , with my Air Conditioning choice ...Thank you from the bottom of our hearts Bless you & Yours..Shout out to Omar & Bubby.., you guys are family with me now :) :)
Amazing service on the same day. Customer gained. Thank you Chase!!!
Our A/C went out on a Friday evening in August (go figure)! My husband call and within 15 Seth our tech had arrived. Seth was extremely knowledgeable, very friendly and best of all didn't rush us on a Friday night! So glad my husband called.
Waychoff Air-Conditioning performed routine maintenance for us today. They called and let us know when they were on there way. The technician was very courteous and professional. Checked everything out and we were good to go. Great job!!! John Marden 10059 Chester Lake Rd E Jax FL 32256
My service tech Max is always courteous and professional! He represents the company well! Thanks again! �
Thanks so much to Waychoff's technician, Tim, for being very thorough in investigating and SOLVING the water leak issue I had with my unit! He was on time and extremely courteous! Waychoff's has gained me as a re-occurring customer going forward!
Jan Henley P.
This time Shawn was our technician. Explained recommendations without pressure or exaggeration. Our system is 3 years old---all the techs have been great.
This is my first experience with Waychoff's Service agreement. Shawn was my tech and he was professional and courteous. He went about serving my A/C, tested and cleaned and offered suggestions on improvements. He pointed out some mold in my unit and took care of that. I was impressed with the work he did.
We are very pleased with service we have received fro Waychoff's. Shaun called ahead of the service visit today and was on time this morning. He was very polite and courteous.
Had a great experience with Waychoff's a/c today! Max was professional, knowledgeable, and thorough!
On time which was nice. Great service as well!!!.
Service was great. Very polite tech. All questions were answered. Use them for routine maintenance they are the best. Thanks
I called Waychoff last Saturday, Jay came and did an excellent job. He recommended things that we needed and did a thorough inspection. I've used them several times and each time, they've done a good job.
Very professional and courteous. Chase was very detailed and explained things well
People are awesome over the phone and in person. Great and fast service.
Laura Firkins V.
We continue to be impressed by everyone in this wonderful company. We met them at the Home and Patio show and ultimately chose them to install our new system 5 years ago. The service they provide and the speed in which they respond are second to none. I highly recommend Waychoff's for all your A/C and heating needs !
Cynthia Riley S.
Whether weekend, holiday, or whatever happens .... they come thru for ya!!