- AC/Heating Repair
- Emergency Service
- New Installation
- Scheduled Service Plans
- Duct Cleaning Services
Heating and Cooling Experts in Repair and Maintenance - Jacksonville, Florida
Waychoff´s Heating and Air Conditioning Company History
Over the past 10 years, Waychoff´s Heating and Air Conditioning has proven to be one of the top dealers in the Jacksonville, Florida area. In the beginning, Rick Waychoff was a one man, one truck operation working out of a small shop on the Westside of Jacksonville. With little or no advertising Rick grew the company to where it is today by word-of-mouth and trust. We now operate and service clients throughout Northeast Florida in areas including the Beaches, Southside, Mandarin, St. Johns, and Clay County.
Why is it that so many other companies are here today and gone tomorrow and why has Waychoff´s been able to stick around?
Because at Waychoff´s Heating and Air Conditioning, we offer only the best home comfort systems by Trane heating and cooling systems, a 24-hour emergency service and have 100 percent customer satisfaction and guarantee all of our workmanship for life.
We´d like to think that all of these things make us great, but what really has put our company where it is today is the customer service that we provide. When a customer refers us to a friend or family member, they trust us and know that they have done someone a favor by sending them our way.
Waychoff's Heating and Air Conditioning Company Memberships
Not all Trane dealers are considered a comfort specialist dealer, but we are.We qualify to be Trane Comfort Specialists by:
- maintaining a 95 percent Customer satisfaction score with our customer survey.
- maintaining an 85 percent referral rate with our customer surveys.
- training all service technicians with Trane Factory representatives at least eight hours a year.
- adhering to Trane's standard of advertising.
Being a Trane Comfort Specialist is not only a membership and title but it's a standard that we continually strive to adhere to on a daily basis. To be a qualified member of this program companies must go above and beyond to satisfy customers. At Waychoff's Heating and Air Conditioning, we are proud to offer those standards and qualities and that is why we are proud to call ourselves Trane Comfort Specialists!
Waychoff´s Heating and Air Conditioning Company Training and Technicians
We believe that having a highly-skilled workforce starts with a highly-trained workforce. We send all of our technicians to factory training on the latest installation techniques and service issues. We are constantly offering in-house training on customer service and safety issues.
Our technicians are trained by the Trane´s factory representatives on the latest installation and service techniques, so you can rest assured we´re coming to your house to fix the problem, not make it worse. Being a member of the Trane comfort specialist program requires us to do this and our dedication to our customer satisfaction reminds us that it´s the right thing to do. Our service technicians are always professional, are drug tested and background checked, for your safety and ours. You can rest assured that they will take care of your home while they´re there: and always wear shoe booties.