"Service, Service, Service. The Best! I had a repairman out within three hours on a Sunday afternoon, salesman out within one hour when a new unit was needed. Everyone was professional and courteous. I can't brag about you enough!"
"I appreciate the installation job you did at our house in Chets Creek. The system works great! Your guys did a great job and were very professional. The price was also great. Please use me as a reference. I will also pass your name around to other in need of A/C work."
"Our electric bill has dropped around seventy dollars a month and that is with the a/c set at 76 degrees. I know it will be lower next summer since I am now taking advantage of the energy start setting the thermostat has. Also our son's coughing at night has stopped and I think it is due in part to the clean air effects filtration system that we got when we purchased the system. We are very happy with our new A/C system. Also we got a refund from Clay electric for having a 17 SEER system and we will get to write some off on our taxed next year."
Jerry & Diance Lewis
"Over Labor Day weekend at 8pm our A/C system went down -- permanently! Our normal AC company was not working and so we went through the phone book and found Waychoff's! It was unbelievable that one of your employees came to our home at 10PM at no extra charge! On Labor Day the Waychoff's team installed the Trane. They were professional, knowledgeable, efficient, courteous, humorous and extremely likeable. They even brought in cardboard boxes in order to keep my carpet clean. Installation went so fast! They really earned their money, and I assure you that they are not wasting yours. They educated us about the A/C Systems and SEER score. They were great teacher and we learned a lot that day. They assisted us in financing and we were surprised at the monthly payments which were much lower than we expected. The rep from the finance company called us and he was just pleasant and professional as the crew. Later in the week they returned with our 2 rebate forms already filled out and ready to sign! WOW! that kind of service is that! All in all, we are very happy with everything and this house is COLD! We are happy to endorse Waychoff's!"
Recently I had to replace my air conditioning system, inside and out. As we all know this is an expensive undertaking and who wants to deal with the hassle anyway. I heard an add on WOKV, by Neal Boortz and I felt I could trust his endorsement, knowing he would not endorse anything without knowing the kind of people they are at Waychoff.
But still, I thought, i had that tiny nagging in the back of my mind.....are they really what they say? Well to my great pleasure they are.
I had tried to get a quote from another A/C business but they were unable to get anyone to my house for TWO WEEKS. So i called Waychoff and starting with the lady who answered the phone I was treated the way I want to be treated by a company where I am about to spend thousands of dollars. She put Tracy Poor in contact with me ( he called me back almost immediately) and he came NEXT DAY to give me a quote. His professionalism and his friendly personality convinced me even before I had gotten a quote. The quote was very fair and BEST OF ALL...........everything he said would happen..........happened WHEN he said it would. Ever sat at home all day waiting on someone to deliver the services or product you bought earlier? Well you will not wait with Waychoff. They give you a TIME and they are there when they say they will be. The installers were friendly and very professional and I am highly pleased with the product.
By the way, this is the first endorsement I have ever written for some product or service..............ever.
James D. Crane
"From start to finish, a pleasant and satisfying experience. The representative and technicians were prompt, polite, professional, efficient, and neat. There would be no hesitation in recommending them to others."
Marcia & Doug Borg
"Unusual in today's service experience: promises were kept, people were on time, explanations were thorough, work was completed, our concerns were addressed and best of all. We are cool."
I needed my AC fixed as soon as possible and they came out without delay. They told me what my unit needed to function and items necessary for a better system. However, when I discussed my budget and financial situation with them, they were able to help me determine the best solution for my situation.
Loyd Pyle, Jr.
"I was very pleased with the professional service I received. Despite the engineering challenges and heat, your team did a great job with installation and maintained a professional attitude through the 12-hour ordeal. I will not hesitate to recommend Waychoff's to our friends and neighbors. So far, we are very satisfied with the system and the results."